I asked her to also check on the rug since I have her on the line because it hasn't been delivered and I haven't received any UPS tracking number like the other items. NO ONE EVER CALLED ME! I had to reschedule that delivery because I will be out of town. I get on the phone immediately, the lady tells me that my correct barstool is scheduled to be delivered 12/21 and I should have received a call about it because it was back ordered. Today is 12/17, they came to pick up the barstool.and they said they were only scheduled to pick up NOT DELIVER. It was a waste of time speaking to Frances as well because, she can't do anything! So they tell me the swap will take place 12/17, a whole month later from date of purchase! Nothing I can do right, so fine. Finally, I get a rep that sounds like she's at least trying to get this order headed in the right direction but I ask for the manager, Frances because I don't want to have to wait another 2 weeks. I have made about 3 phone calls to check on status of my barstool. I called immediately to let customer service know.

This means that you can sit on the barstool but look like an elf because you need to place your arms up to reach the food on the table. I received the delivery of the dining set on 11/21, as scheduled but with the wrong double barstool, it was the short version of the barstool. I thought, great, I will have it all by Thanksgiving as the estimated shipment for the UPS items was 11/25. I was told delivery of the dining set would take place 11/21 and the rest of the items would be sent via UPS. I went in purchased a dining set on 11/16 that included 4 chairs, double barstool, table, rug and dish set. The cons: Some issues with durability reported by customers.ĭO NOT EVEN THINK OF SHOPPING HERE! I usually shop at a small Amish furniture store in Berkeley, but thought I'd give this place a try to save me a few K's. The pros: Versatile array of designs and price points to fit most budgets. Customers find the higher priced options to be well-made, while there remains some disagreements with the durability of lower priced options. Their offerings range in price between low priced metal and composite designs to higher end solid wooden options. Some delivery complaints.Īnother popular find is Ashley's bedroom sets, which usually includes a bed, nightstands, and dresser. The cons: Some issues with longevity reported on less expensive options. The pros: Shop by style options make matching styles more convenient. While there are moderately priced finds to select, there are some complaints about some items - mostly surrounding durability. This includes the Sommerford dining room collection, Windville collection, and Porter collection. Their best rated options are their traditional and rustic wooden furniture, which uses solid wood accents and veneers. From rustic chic bedroom designs to traditional dining rooms, Ashley's collections are a good option if you want plug and play style for your next room upgrade. Some delivery complaints.įor those that need to furnish whole rooms, Ashley's Signature Design catalog is ideal for ideas. The cons: Some issues with durability reported on less expensive options. The pros: Wide array of designs for a wide array of prices. Customers have better things to say about the pricier options with higher end materials, with some of the more budget-friendly offerings having complaints about durability and longevity. When it comes to customer satisfaction, there are some mixed reviews. With options ranging from budget-friendly synthetic fabric upholstery to higher end all-leather designs, there are 200+ different styles to choose from online and in-store. Ashley's price selection is wider than other stores with a range from around $650 - $4,500+.

The top furniture request from Ashley shoppers is a new sectional for the living room. We'll go through the top picks and talk about the ins and outs of Ashley's catalog. When it comes to Ashley HomeStore's top finds, there are a few requests that customers make again and again.

Ashley delivery status